FAQ'S

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Sizing & Fit 

Most of our pieces are designed with a relaxed, easy fit. We recommend checking the size guide on each product page for measurements and fit notes. If you are still unsure, feel free to reach out CONTACT US

Many of our jumpers, tees, and rugby styles are designed to be worn by everyone. Check each product for a unisex tag or the description for specific fit details.

We include model sizing and height in product descriptions where possible to help you compare sizing.

Product Quality

Our clothing is designed to hold its shape well when cared for correctly. We recommend following the care instructions on the label and in the drop-down tab on each product page. 

All 100% cotton items need extra TLC. Cold wash is a must, and not to be tumble dried. Typically 100% cotton items will shrink 1-2cm after the first wash. 

Shipping

Orders are usually packed and sent within 2–8 business days. Shipping times may vary depending on your location.

Yes! We ship right across Australia.

Yes! We offer free shipping on all Australian orders over $250. Discounts are applied automatically at checkout.

Once your order has been shipped, you’ll receive an Australia Post tracking number via email with all the details.

Returns & Exchanges

No stress. We offer exchanges on eligible items within our return timeframe. Visit our returns page for full details.

We offer a store credit in line with our returns policy.

Sale items are final sale and cannot be exchanged unless faulty.

General

We’re based in the Riverina, Wagga Wagga NSW, Australia.

Rustic Ridge Country Outfitters is a family-run Australian country clothing brand inspired by rural life, comfort, and everyday wear that is practical and feels good on.

Rustic Ridge Country Outfitters was built from lived experience on the land. We know what gets worn on early mornings, long days, quick trips into town, and weekends away.

That’s why we focus on pieces that feel comfortable and fit properly. Soft, durable fabrics, relaxed fits, warmth where it matters, and styles that feel easy to wear in real life.

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